• Mission Statement
• Customer Service Goal
• Customer-Centric Approach
• Team Approach
• Multi-Disciplinary Approach
• Structured Approach
• Continuing Education
• Technology
• Supporting Local Communities

Mission Statement

Our mission is to solve our customers' legal problems within the parameters of the law and in accordance with the highest standards of practice and ethical conduct.

Customer Service Goal

Our customer service goal is to deliver valuable and useful services to our customers in a timely, appropriate, measured and reasonable manner.

Customer-Centric Approach

Our approach is to conceive solutions that address the expectations and requirements of our customers:

• We ensure that we clearly understand the needs and priorities of our customers.
• We ensure that we clearly communicate what outcomes may be reasonably expected by our customers.
• We seek solutions that will be user-friendly, timely, certain and cost-effective.

Team Approach

We believe that a team approach works best in the delivery of quality legal solutions to our customers. In building our team, Vogel & Company LLP understands we must consider legal and business components to be successful. As such, Vogel & Company LLP has built a Legal Team and a Business Support Team to help us achieve our goals. This comprehensive team approach allows us to provide our customers with timely, cost-effective advice that fully utilizes the expertise of our Legal Team.

Multi-Disciplinary Approach

We strive to deliver complete solutions to the real problems of our customers. Often problems are complex and require input from other professional disciplines and experts. As a result, we have developed strong, long-term relationships with other competent professionals to ensure that comprehensive, integrated and appropriate solutions are delivered to our customers.

Structured Approach

In circumstances when we are delivering legal services relating to complex processes and long-term projects we embrace structured approaches to ensure that the critical customer outcomes of cost, time, scope and performances are managed.

Continuing Education

We are committed to continuous improvement and growth as professionals in order to better serve our customers. We believe in lifelong learning through ongoing attendance at a wide variety of programs, courses, seminars and other educational events.

Technology

Vogel & Company LLP believes in leveraging technology to assist our team in delivering quality legal solutions. Through technological solutions in hardware and software, the members of our Legal Team and Business Support Team are well equipped to fulfill their roles in a timely and cost effective manner.

Supporting Local Communities

Vogel & Company LLP is committed to supporting local community initiatives. Each year, Vogel & Company identifies a number of local community agencies and directs fundraising efforts to them by accepting donations in lieu of legal fees for select legal services. These legal services include witnessing, commissioning and notarizing documents.

Selected Charities include:

• Calgary Counselling Centre
• Calgary Association of Self Help
• Camp BB-Riback
• Habitat for Humanity
• MCC Employment Development

Vogel & Company LLP also supports a wide variety of fundraising events and organizations through direct contributions and through the donation of time and leadership from our team members. This is all part of our ongoing commitment to giving back to local communities and supporting worthwhile causes.